JUANPRESS SUPPORT
How can we help?
Find clear, step-by-step answers for your JuanPress account, website, domains, and plans.
Tip: Try searching “custom domain”, “first login”, or “website editor”. Search uses the site’s WordPress search.
EXPLORE THE HELP CENTER
What can we help you with?
Browse the topics below. Each guide opens a dedicated article with more detailed instructions.
Before you start
For faster help, sign in to your JuanPress dashboard before following an account or website guide. Keep your website address and the name of the setting or page you are working on nearby. Never share your password, login code, or other private access details in a support request.
Choose the guide that matches your task: start with website setup and first login, continue with WordPress editing and design, or use the technical guides for custom domains and site performance. Follow the steps in order and check your website after each major change.
Popular guides
Start with these helpful articles chosen for common first steps.
01 / START
Getting started
Create your website, sign in for the first time, and learn the essentials.
02 / BUILD
Build your website
Understand layouts, blocks, themes, and the tools for editing your site.
03 / CONNECT
Domains & email
Connect your domain name and manage the settings that point it to your website.
04 / MANAGE
Plans & billing
Learn about plan options and common pre-sales questions.
05 / MAINTAIN
Site care & performance
Understand managed updates, image optimization, and recommended site tools.
06 / ACCOUNT
Account & security
Manage user access, roles, and essential WordPress security settings.
Still need a hand?
If you can’t find the answer, send our support team a ticket. Tell us what you were trying to do, which page you were on, and what happened. The more detail you share, the easier it is for us to help.
Our knowledge base is being expanded. We’ll continue adding clearer guides as more questions come in.