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Category: Technical Support & Domains

  • Integration Guide: Jetpack by Automattic & Recommended Module Setup

    Jetpack by Automattic Integration & Recommended Module Guide

    Optimize your Jetpack module settings for seamless mobile app syncing and maximum performance.

    📱 Mobile Store Management with Full Hosting Freedom

    While many managed hosts ban or heavily restrict Jetpack, Website Buildy fully allows Jetpack on our infrastructure. Connecting Jetpack unlocks mobile management capabilities—allowing you to use the official Jetpack and WooCommerce mobile apps on iOS and Android to receive real-time push notifications for sales, fulfill orders, track analytics, and manage store inventory on the go.

    To keep your website loading at maximum speed and eliminate redundant processing against Website Buildy’s built-in server engines, follow our recommended module setup below.

    👉 For our full blog overview, read the official guide: What is Jetpack? How Website Buildy Optimizes It for Your App.

    ⚙️ Recommended Module-by-Module Configuration

    Configure your Jetpack settings according to this optimized feature guide:

    🛡️ Security

    • Downtime Monitoring (Must Use): Keep this enabled. It alerts you instantly via push notification or email if external network issues affect your store.

    🚀 Performance

    • Performance & Speed (Image Only): Enable image performance features to smoothly offload image delivery bandwidth. Disable video hosting or asset CDN features that overlap with our native server setups.

    ✍️ Writing

    • None: Disable all modules in this category. Keeping writing extras turned off reduces database queries and prevents backend clutter.

    📲 Sharing

    • Jetpack Social (Post Automation): Enable this tool to automatically publish your new store updates and blog posts directly to your connected social media channels.

    💬 Discussion & Anti-Spam

    • None: Disable Jetpack Comment and Anti-Spam features. Website Buildy’s native server-level anti-spam engine is incompatible with Jetpack Anti-Spam and will cause system conflicts if run simultaneously.

    📊 Traffic

    • Related Posts: Enable this module to display contextually relevant product and blog suggestions at the bottom of your posts, increasing customer engagement.

    📖 Reader

    • Reader Visibility: Enable this setting to ensure your site updates sync properly with the WordPress.com Reader ecosystem and mobile management apps.

    💳 Monetization

    • None: Leave this disabled. Jetpack Monetization features require paid upgrades that are redundant for stores using standard WooCommerce gateways (like GCash, Maya, or Credit Cards).

    ⚠️ Why Should You Disable Jetpack Firewall & Brute-Force Features? Website Buildy provides custom Web Application Firewall (WAF) and Layer 3+4 DDoS filtering directly at the server level. Running Jetpack’s firewall on top of our server security creates double-filtering overhead that slows down database queries without providing extra safety.

    💡 Need Assistance Syncing Mobile Apps? If you encounter connection issues while linking your WooCommerce Mobile App or Jetpack account, open a request via our Support Ticket System or manage your site status via your Dashboard.

  • Performance Guide: Automated Image Optimization via JuanPress Toolkit

    Automated Image Optimization via JuanPress Toolkit

    How your platform automatically compresses and accelerates your website media assets.

    In the digital business space, loading speed is everything. Large, unoptimized images are the leading cause of slow websites, which can drive potential buyers away. To prevent this, Website Buildy includes a built-in, enterprise-grade feature powered by the JuanPress Toolkit that handles your media optimization completely automatically.

    ⚡ Zero Setup Required – It Just Works!

    Our engineering team has already pre-set the JuanPress Toolkit to its absolute optimal configurations. There are no confusing settings to adjust, sliders to move, or complex compression rules to write. As a business owner, your only job is to upload your product photos and banners normally—the core system handles the rest.

    🛠️ What Happens When You Upload an Image?

    The moment you drop a JPG or PNG picture into your Media Library or onto a page layout, the JuanPress Toolkit immediately processes it through three automated layers:

    • Next-Gen Format Conversion: The engine automatically converts traditional heavy formats into modern web formats (like WebP). These files look identical in quality but are up to 80% smaller in data size.
    • Intelligent Lossless Compression: The toolkit strips away hidden, unnecessary metadata from the image file without sacrificing any visual sharpness, keeping your storefront looking crystal clear on high-resolution smartphone screens.
    • Proportional Resizing: If you upload a massive 4K camera photo, the system scales the image file down to an optimized web width, preventing your platform from wasting server memory.

    💡 Why This Gives Your Business an Edge

    Because this infrastructure runs completely under the hood, your store receives immediate performance benefits:

    • Higher Google SEO Rankings: Search engines favor fast-loading mobile pages. Automated optimization directly boosts your core web vitals.
    • Lower Mobile Data Usage: Your online customers browsing on mobile connections can load your shop products instantly without draining their phone data packages.
    • Maximized Storage Space: Smaller file sizes mean your modular system storage lasts much longer, allowing you to display hundreds of extra store products effortlessly.

    📌 Best Practice Pro-Tip: While the JuanPress Toolkit compression engine is exceptional, we still highly advise against uploading image files that are larger than 5MB each. Compressing reasonable photo file sizes guarantees your workspace dashboard stays perfectly responsive during content uploads.

  • Technical Guide: Managing Custom Domains in Your Tenant Dashboard

    Managing Your Domains via Tenant Dashboard

    How to set primary URLs, verify routing status, or remove connected domains.

    In addition to configuring your custom domain via our Support Ticket System, you have full control to manage your connected domains directly. Simply log into your Dashboard and navigate to the Domains section to use the following features:

    🔗 Set Primary Domain

    If you are currently using a temporary subdomain (e.g., mybusiness.websitebuildy.com) and have successfully pointed your custom domain (mybusiness.com) through our managed Cloudflare infrastructure, you can set your custom domain as the Primary address.

    How to do it: Locate your custom domain in the list, click Set Primary, and save your changes. This will instantly become the main website address visible to your buyers across the web.

    🔄 Verify Connection Status

    Before a newly assigned domain goes fully live, it must pass a global DNS propagation check. You can track the real-time status of your domain directly inside your control panel.

    How to do it: Click the Verify button to trigger a forced system re-check to confirm whether your domain routing has propagated across the network.

    ❌ Remove Domain

    If you have rebranded or have an old domain you no longer use, you can permanently remove it from your website engine to prevent unnecessary routing conflicts.

    How to do it: Simply click the Remove button located next to the specific domain you want to disconnect.

    ⚠️ Important Notice: Avoid removing domains or altering your Primary URL while an active support ticket is being processed by our administrative team. Always wait for final setup confirmation via your ticket before modifying these advanced settings to avoid unexpected site downtime.